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Customer Service
at magic beans

Why You Should Shop With Us - Customer Service at Magic Beans

Any store can provide you with a great selection of specialty toys and baby gear, but it takes a real commitment to customer service to create a shopping experience you’ll truly love! In this video, Eli Gurock, co-owner of Magic Beans, talks about what you can expect when you shop with us (whether you’re expecting or not).


Magic Beans is your source for the best products for babies and kids, and we have one mission: to make your life as a parent easier. Our friendly and knowledgeable staff will ensure that you find what you need and love what you buy – we train each salesperson to truly wow you. They know what questions to ask to match you with the right baby stroller, baby carrier, or car seat, and how to find the perfect birthday gift for a special kid, and gifts even get wrapped for free!


We also make returns easy and hassle-free – if you’re not happy with your purchases, we’ll go the extra mile to ensure that returns and exchanges are easy and quick. And we provide a lifetime of service for every product we sell, which means that if you need a refresher on how to fold your baby stroller, or need to order a replacement part, just let us know and we’ll take care of it.


You can access this terrific customer service in a variety of ways, depending on your needs: come into any of our six New England-area stores, call us at 866-600-2326, live chat at, or email



We’re parents too, and we know what you’re looking for when it comes to customer service. And every time you visit a Magic Beans store or our award-winning website,, we want to deliver the best shopping experience you’ve ever had!

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