Need help? Advice?

(866) 600-BEAN (2326)

10-6 EST, m-f

  • Baby Gear
  • Toys
  • Surprises
Free Shipping $49+ & Free Gift Wrap Too!
You are here:
  • Home
  • Magic Beans Virtual Warehouse Sale Rules

Magic Beans Virtual Warehouse Sale Rules

To purchase during the sale, register now at mbeans.com/register (this will ensure we can email your invoice if you claim an item during the sale. If you are worried your registration didn't go through, you can PM us your email address if you purchase something).

 

THE SCHEDULE

We'll be broadcasting in three segments starting at 6:30PM EDT on 1/31/2018, and going category by category.

  • 6:30-7:20PM: Infant car seats, convertible car seats, and furniture**
  • 7:20-7:30PM: Break
  • 7:30-8:30PM: Strollers (both singles and doubles)
  • 8:30-8:40PM: Break
  • 8:40-9:00PM: Boxed items (available to be shipped)**

 

We will begin a new broadcast for each segment, and we will not start any segment earlier than the posted time. It is very possible that we will run behind, though, and segments may start later than expected. This is a pretty unique format, so please help us out with an extra dose of patience and good humor.

 

We will update this page throughout the day to keep you posted about our best estimate for accurate segment start times.

 

THE PROCESS
Eli will be showing items one at a time. He will give the name of the item and talk about any cosmetic issues or other considerations. Then, he will give the starting price for the item. He will take a minute to answer one or two questions about the item (our team will also be answering questions by responding to comments). Then, he will show the item number, and the item will be officially up for sale.
If the item doesn't sell at the starting price, we may drop the price. We will let you know if it's your last chance to claim an item before we move on to the next one.
(We will go over how to claim items in detail below.)
Once you've successfully claimed an item, you will receive an invoice from PayPal within 48 hours.
**Items in boxes can be shipped for $19.99, but all other items need to be picked up from one of our stores or our warehouse.

**You are welcome to pick up furniture at our Warehouse, however the items are very large, and you’ll likely need a truck to transport them. We will offer delivery if you live within this radius for a fee of $225. We're happy to provide product dimensions for you.

 

All items are sold as-is. All sales are final. Magic Beans will be completely transparent and honest throughout this whole process. We will disclose all known issues with the product. Open box items may have additional strictly cosmetic scratches or marks. We will do our best to show any significant cosmetic blemishes, but they may not appear clearly on video. Only the accessories explicitly shown with the product are included. Items may be missing accessories or pieces. Magic Beans is not responsible for providing or facilitating the acquisition of replacement parts, pieces or accessories for items purchased during the sale. Customers may contact the manufacturer directly to inquire about replacement parts, pieces or accessories at the customer's expense.

 

TO PURCHASE (OR "CLAIM") AN ITEM
Everything is final sale. Once you've claimed an item, it's yours.
If you want to purchase something, you claim it by commenting on the video.
Post a comment that says "Sold. ### (Item number). $$$ (price)."
We expect that in some cases, more than one person will claim an item. If that happens, the item will go to the first comment that appears on our official computer in the Magic Beans Headquarters.

 

PLEASE NOTE: Your comments will always appear faster in your own feed than in ours, so the sequence of comments on your screen will look different than the sequence on ours. We will read each winner from the first comment that appears on our official computer at the Magic Beans Headquarters. Even if it looks to you like your comment is first, it may not be. We will confirm the name of the customer who has officially claimed the item. Unfortunately, the first name Facebook shows us might not necessarily be the quickest respondant. But, to remain fair and consistent, we are announcing the very first comment we see.

 
You will receive your invoice from PayPal within 48 hours after the sale. Once you receive your invoice, you will have 24 hours to pay and 1 week to pick up your purchase. Items left for more than a week without any communication will be set aside for another sale and no refunds will be given. By claiming an item, you are accepting these terms and conditions.

 

NO DRAMA PLEASE
Our team has worked really hard to make this a successful sale. For us, success always means giving our customers a great experience. With that said, we recognize that it may be frustrating if you want something and someone else claims it first. Please remember there are real people with real feelings on the other side of your screen. Be kind to each other, today and every day. If you're unhappy about something, please contact us privately via Facebook Messenger or email so that we can try to help you resolve your issue.

 

FAQ

Q: Help! I tried to claim an item but someone else got it instead and I'm pretty sure something went wrong?
A: Keep in mind that the sequence of comments on your screen will look different than it does on our screen. This is because your comment posts instantly to your feed, but there's a slight delay before we see it. If you think we have made a mistake, please send us a message via email or Facebook Messenger. This way we will make sure we see your issue and it doesn't get lost in the sea of comments on the live video.

 

Q: What happens if I claim something and then change my mind?
A: Please don't claim an item if you aren't sure you want it. Backpedaling will create huge headaches for our wonderful team and you're also taking away someone else's chance to score a great deal. If you claim something, that means you're fully committed to finishing the purchase.

 

Q: What happens if someone claims but doesn't pay their invoice within 24 hours?
A: All items that are not paid for within 24 hours will result in an invoice cancellation. Virtual Warehouse Sale participants will then receive a list of all unpaid items that are up for grabs via email.

 

Q: Can I negotiate the price?
A: No. This isn't a practical format for realtime negotiation. We will set a starting price, and if no one claims at that price, we may drop the price until someone takes the item. Please do not try to make an offer for a lower price in the comments - those will not be entertained. 

 

Q: Ah, shoot. I claimed an item during the sale, but now I see something else I want, and I'd like to switch the two. Can I? 

A: While you are absolutely welcome to purchase more than one item, we cannot switch something you already claimed for a later item. It's just not fair to the rest of our participants. To prevent buyer's remorse, we will publish a list in advance of the items that will be available in the sale. This way, you'll know exactly what you would like to claim.

 

Q: Why isn't the discount better?
A: Most of the items featured will be in like-new condition and have never been used. These out-of-the-box items are from some of the top brands we carry -- you'll find a few of our favorite strollers and car seats for sure. While these in-demand items are priced accordingly to their great condition, you're still in for some awesome deals.  

Shop Our Site
Shop a department below: