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  • Maclaren to offer lifetime warranty* - Spilling the Beans - Magic Beans

Maclaren to offer lifetime warranty*

Maclaren Quests*No, it’s true. Maclaren is preparing to launch a lifetime warranty against manufacturer’s defects in their strollers. All you have to do is register your stroller online within a certain timeframe after the date of purchase. To be perfectly clear, this will not cover issues due to wear and tear from regular use and abuse. All the same, it is an unprecedented move that is sure to have other stroller manufacturers thinking about the subject.

In other news from Maclaren, they are eliminating PVC/phthalates from their rain covers. That’s the good news. The slightly less good news is they are also eliminating the rain covers altogether from the Volo and Triumph models. The rain covers will now be sold as a separate accessory, rather than included in the box.

Continuing on the green theme, Maclaren will be creating “Reclamation Centers” for people who would like to recycle their old Maclaren strollers.

Lastly, all 2008 Maclaren models will have a linked brake, which means that you’ll only need to trigger the brake on one wheel and both will lock or unlock. If you’ve ever used a Maclaren, you’ll agree that this is an excellent upgrade.

ps – since a lot of you have asked, the Lacoste stroller will be available around October 15th. If you would like to preorder, just contact me and I will take care of it for you.

4 comments

  1. Do you have any photos of the 2008 Volos?

  2. The linked brake is definately a great feature fotr Maclaren to add. We use the Techno XT exclusively (a great little stroller), and go feel that the brakes could be improved. I would be interested to know what they have added to support the feature, I am assuming a bar running across the back of the frame.

    The lifetime warrenty is interesting, but how many Maclaren’s do you get returned to your stores that are defects, rather than through ware-and-tear? Do you think this is more marketing rather than offering real value to the consumer?

    Cheers, Ian

  3. Mary – I do have a picture of some of the ’08 Volos – go here – http://flickr.com/photos/verysheri/1355738816/

    Ian – the linked brake is accomplished using the existing bar that goes across the bottom of the frame, with the small platform you use to push open the stroller. It’s pretty clever.

    As for the lifetime warranty, I agree that it’s a little bit of smoke and mirrors. You’re right, after the first year, if the stroller has been used regularly, any manufacturer’s defect will probably have revealed itself. But on the other hand, not everyone uses their stroller on a regular basis, and occasionally a stroller responds improperly to wear and tear – like if, after many miles of use, a wheel were to fall off instead of just wearing down. I do think that there will be plenty of cases each year that will require them to make good on their promise, and this is a big commitment for them to make to their customers. I think it’s an admirable move, and one that reflects their confidence in the quality of their product.

  4. Thank you so much for the pictures! I personally like the vertical stripes that they’ve been using more than the horizontal stripes, but I guess they’ve got to keep redesigning everything to keep it fresh!!

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