Last month, two independent stores I admired very much announced they are closing their doors. These were talented, passionate retailers with an abundance of experience and good karma. This was a hard reality check for me. Retail is a tough...
On Wednesday, I got a strange email from a woman in LA claiming to represent Yahoo!. She asked if they could come into one of our stores on Thursday and spend $6,000 paying for people’s purchases, up to $150 per...
There’s nothing like seeing a huge present with your name on it underneath the Christmas tree. Big boxes, wrapped in festive paper, topped with a red bows, can be the highlight of Christmas morning. But, who says bigger is better?...
Two things happened this past week that reminded me why this is called the season of giving. First, on Friday we asked our customers to help us collect as many toys as possible for a Boston-area event called Christmas in...
